State Farm® Insurance Agent Michael Groves
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Rusnak
October 23, 2025
5
out of
5
rating by James Rusnak
"Kudos to Colleen Royles at Michael Groves Agency! She is professional, knowledgeable and personable and a major asset to the agency. My career was in sales in a different industry and I know what customers expect. She takes my concerns personally and shoulders the responsibility to get results. Thank you Colleen"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Colleen made such a positive impact. Her professionalism, knowledge, and personal approach truly make her a valuable part of the Michael Groves Agency. We appreciate you taking the time to share your experience and are glad Colleen could help with your insurance needs!"
Lee Marcus
October 23, 2025
5
out of
5
rating by Lee Marcus
"Colleen at State Farm in Blue Bell is fantastic. She’s professional, courteous, very personable, and has a great sense of humor,. .She was able to handle my insurance needs quickly and proficiently. I would recommend Colleen to anyone who’s looking for car or life insurance."
We responded:
"Hi Lee, thank you so much for your kind words! We’re thrilled to hear that Colleen made your experience smooth and enjoyable. She loves helping our customers and always appreciates a good laugh along the way. We’re so glad she could assist with your insurance needs, and we really appreciate you recommending her to others!"
Gregory Russell
October 21, 2025
5
out of
5
rating by Gregory Russell
"Very good and professional service the format for the quote was very user friendly"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
joyce itzel ruelas velazquez
October 21, 2025
5
out of
5
rating by joyce itzel ruelas velazquez
"Excelente servicio, l personal tiene muy buena atención tanto en español como en inglés, una compañía muy recomendada."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mary Ann Murray
October 20, 2025
5
out of
5
rating by Mary Ann Murray
"Michael and his staff are the best!! So helpful and whatever you ask for they do immediately. So happy to be with this agency. Best more I made."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Gloria Alvarez
October 15, 2025
5
out of
5
rating by Gloria Alvarez
"I recently switched my home and auto insurance to State Farm and had an outstanding experience with Summer Araujo. She takes the time to get to know her clients personally and goes above and beyond to make sure everything is handled perfectly. I highly recommend this State Farm office!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tonya Caldwell
October 13, 2025
5
out of
5
rating by Tonya Caldwell
"If you are looking for reasonably priced insurance products, look no further. What State Farm has to offer, coupled with efficiency in customer service ,you are in the right place. Kudos to Colleen for always being attentive to my insurance needs and concerns."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Marsha Matrone
October 7, 2025
5
out of
5
rating by Marsha Matrone
"Colleen always goes above and beyond to make sure I'm getting the best rate. She is always superfriendly and just the sweetest person to talk to! She is very knowledgeable and she deserves to be recognized for her excellent customer service skills! I highly recommend!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tom Unger
October 6, 2025
5
out of
5
rating by Tom Unger
"State Farm once again did a great job. Max H. of the Michael Groves Agency deserves a special thanks. I've been a State Farm customer for over 30 years and I expect that relationship to continue. Tom.U"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Dave Burton, Sr.
September 24, 2025
4
out of
5
rating by Dave Burton, Sr.
"When requesting a car insurance quote I was very satisfied with agent Colleen. She was good in explaining what my options. She was polite and very professional during the application process. I highly recommend that State Farm office. (Five Stars}"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
Mimi Hopkins
September 23, 2025
5
out of
5
rating by Mimi Hopkins
"Colleen is amazing and so helpful. She is knowledgeable on the policies and how changes may affect them. She is very responsive and her turnaround is quick. Super personable! Keep up the good work."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jeff Gress
September 11, 2025
5
out of
5
rating by Jeff Gress
"Excellent service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Rick
September 8, 2025
5
out of
5
rating by Rick
"Excellent team! Very quick in response to email/phone requests. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tyrek Earley
August 27, 2025
5
out of
5
rating by Tyrek Earley
"Ivan went above and beyond he is my agent from here on out !!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Deb Smith
August 11, 2025
5
out of
5
rating by Deb Smith
"My experinces have been with Ivan Cancino-Alvarez, and they have been wonderful. He is informed, very helpful, proactive, and a very kind and pleasant person. He gave me a deeper understanding of the policy and how it works, which was very, very appreciated."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jeannine Rogers
August 1, 2025
5
out of
5
rating by Jeannine Rogers
"Michael and his team did an amazing job communicating with me when I got a crack in my windshield. They answered all my questions promptly!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jo Koskinas
June 9, 2025
5
out of
5
rating by Jo Koskinas
"Great customer service, focused and helpful,"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Katiane Pavani
June 2, 2025
5
out of
5
rating by Katiane Pavani
"I had such a great experience with this agency! Colleen was awesome and always helped me with everything, she goes above and beyond any expectations. Definitely recommend this office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
R Lewis
May 30, 2025
5
out of
5
rating by R Lewis
"I had an awesome experience talking to Colleen while she helped me set up a renters insurance policy. She was able to answer all of my questions clearly and honestly, I feel a lot more confident after speaking with her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jclemson642
May 22, 2025
5
out of
5
rating by Jclemson642
"Ivan was very helpful in getting my insurance cards emailed over to the fast tag notary as I waited to renew my registration. It was nice to have a person answer the phone and get me immediate help ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dmitri Karpov
May 21, 2025
5
out of
5
rating by Dmitri Karpov
"I had a great experience working with Ivan for both my auto and home insurance needs. The entire process was smooth and hassle-free from start to finish. Ivan was professional, knowledgeable, and always ready to help. He took the time to clearly explain all the details and answered every question I had. I'm very happy with the policy and the price—ended up saving money while also improving my coverage. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Laura Davis
May 20, 2025
5
out of
5
rating by Laura Davis
"Had a great experience with this office! Had been shopping around for awhile, which was daunting. I worked with Ivan who was awesome! He found me the right coverage and the best price. He was knowledgeable, efficient , and available when I called with any questions. I highly recommended!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mysheeba Denmark
May 8, 2025
5
out of
5
rating by Mysheeba Denmark
"Colleen is awesome! Super helpful, responds quickly and always makes sure I’m getting the best rate. Fantastic service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Linda Gallagher
April 16, 2025
5
out of
5
rating by Linda Gallagher
"Whitney greeted me as soon as I entered the building. She listened to my insurance needs and completed the process efficiently. I left very satisfied and look forward to doing business with the company."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Elle Speed
April 1, 2025
5
out of
5
rating by Elle Speed
"Colleen is the absolute best! Professional, efficient, kind, and extremely knowledgeable. I emailed her with what I needed, and she handled everything immediately — we had it done in just two days. Five stars without a doubt!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"